Terms of service
OVERVIEW
Welcome to RinseMate. The terms “we”, “us” and “our” refer to RinseMate, operated by DKX AB.
RinseMate operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a seamless shopping experience.
RinseMate is powered by Shopify, which enables us to sell our products to you.
These Terms of Service (“Terms”) govern your access to and use of our Services.
By visiting or purchasing from our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using this site, you confirm that you are at least the age of majority in your jurisdiction.
You agree to provide accurate, current, and complete information when making a purchase or creating an account.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
SECTION 2 – PRODUCTS
RinseMate sells portable personal hygiene products, including portable bidets.
We make every effort to display product information accurately. However, actual product appearance may vary slightly due to screen settings or manufacturing tolerances.
We do not guarantee that products will meet every individual expectation beyond what is stated in the product description.
Product availability and specifications may change without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase.
DKX AB reserves the right to accept or decline any order at its discretion.
Orders are only confirmed once payment has been successfully processed.
We reserve the right to cancel or limit quantities per order.
All purchases are subject to our Refund Policy.
SECTION 4 – PRICING AND PAYMENT
Prices are listed in the applicable currency and may change without notice.
Prices do not include taxes, customs duties, or import fees unless explicitly stated.
You authorize us to charge your selected payment method for your order.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates and not guaranteed.
Delays caused by carriers, customs, or circumstances beyond our control are not our responsibility.
Risk of loss passes to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site, including logos, product designs, images, text, and graphics, is the property of RinseMate / DKX AB or its licensors.
You may not reproduce, distribute, or exploit any content without prior written consent.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. These are provided “as is” and without warranties.
We are not responsible for third-party content, services, or practices.
SECTION 8 – SHOPIFY
Our store is hosted on Shopify Inc.
Shopify provides the e-commerce platform but is not responsible for product sales, delivery, or customer service.
SECTION 9 – USER FEEDBACK
If you submit reviews or feedback, you grant RinseMate a worldwide, royalty-free right to use such content for marketing or operational purposes.
SECTION 10 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available.”
DKX AB makes no warranties, express or implied, including merchantability or fitness for a particular purpose.
SECTION 11 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, DKX AB shall not be liable for indirect, incidental, or consequential damages arising from use of our products or Services.
SECTION 12 – INDEMNIFICATION
You agree to indemnify and hold harmless RinseMate, DKX AB, Shopify, and affiliates from any claims arising from misuse of the Services or breach of these Terms.
SECTION 13 – TERMINATION
We reserve the right to terminate or restrict access to our Services at any time without notice if these Terms are violated.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with Swedish law.
SECTION 15 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Continued use of the Services constitutes acceptance of any changes.
SECTION 16 – CONTACT INFORMATION
Brand: RinseMate
Company: DKX AB
Email: info@rinsemate.co